GlassHive October Updates

by GlassHive - Nov 21, 2023

Release Notes

August & September 2023

We’re back with another GlassHive updates video. This month’s video discusses the 3 new PSA integrations GlassHive now offers, our open API, and our newest feature to help sales: Sales Pipeline! Now, let’s buzz into it!

New Features

  • Partner users can leverage the Kaseya BMS integration
  • Partners can now leverage the HaloPSA integration
  • Partners can now leverage the Syncro integration
  • All accounts now have access to the API
  • Users now have a new sales pipeline view for opportunities


  • Updated the vertical dropdown UI across the platform
  • Updated the user-assigned dropdown UI across the platform
  • Added order and probability to Opportunity Stages
  • Updated dropdowns to be more uniform across the platform
  • Removed Campaign Monitor Integration (unused and outdated)
  • Updated verbiage for HaloPSA and Syncro integrations

Bug Fixes

  • Fixed a bug where the studio preview branding was not showing logos
  • [Document Builder] Fixed issue with background color not displaying correctly
  • Fixed a bug with the Sales Team Activity report where selecting a salesperson too quickly wouldn’t load correctly
  • Fixed a bug where multiple Syncro buttons showed up on the Company Details page